Refund policy

Return & Refund Policy

At ThreeBloom, we want you to be happy with your purchase. If your order arrives damaged, defective, or you receive the wrong item, please contact us so we can help.

Damaged, defective, or incorrect items

Please contact us within 7 days of delivery if your item arrives damaged, defective, or different from what you ordered. Include your order number and clear photos or video showing the issue. We may request additional information to help resolve your claim.

If your claim is approved, we may provide a replacement or refund at our discretion.

Returns

Because our products are shipped directly from our fulfillment partners, we do not accept returns for change of mind, incorrect selection, or simply no longer wanting the item.

Items that have been used, damaged after delivery, or altered by the customer may not qualify for a refund or replacement.

Order cancellations

If you need to cancel an order, contact us as soon as possible. We will make every reasonable effort to cancel an order before it has been processed or shipped. Once an order has entered processing or has shipped, cancellation may no longer be possible.

Refunds

If a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.

Contact us

For questions about returns, refunds, damaged items, or incorrect orders, please contact us through our customer support information provided on our website.